Order
We kindly invite you, in the first instance, to check your spam folder as well as the “Promotions” tab of your email inbox.
If, despite these checks, you are still unable to find your order confirmation, we invite you to contact our customer service by email at contact@septiemelargeur.fr or by phone at +33 6 72 16 41 41, Monday to Friday from 10 a.m. to 1 p.m. and from 2 p.m. to 5 p.m., excluding French public holidays.
- If you wish to modify or cancel your order, we kindly invite you to contact our customer service as soon as possible.
- You may reach our customer service by email at contact@septiemelargeur.fr or by phone at +33 6 72 16 41 41, Monday to Friday from 10 a.m. to 1 p.m. and from 2 p.m. to 5 p.m., excluding French public holidays.
- As orders are prepared and shipped within 24 to 48 working hours, it is possible that your request cannot be taken into account if the order has already been processed or dispatched in the meantime. We thank you for your understanding and apologize for any inconvenience caused.
Unfortunately, it is not possible to modify the billing address provided when placing your order. The corresponding invoice cannot be issued with an address other than the one indicated at the time of the order. We thank you for your understanding and apologize for any inconvenience caused.
We accept payments by credit card (Visa, Mastercard, and American Express) as well as via PayPal.
It is possible to pay in three or four installments. The three and four-installment payment option is offered by Alma and is available in the following countries: France, Spain, Portugal, Germany, Italy, Belgium, the Netherlands, Luxembourg, Austria, and Ireland.
Secure payments
And payments in 3x or 4x
available
Free shipping
from 350€
Return & exchange
within 30 days
Contact us
contact@septiemelargeur.fr
+33 6 72 16 41 41
